Privacy policy with clear AU data handling

Privacy overview

28 Mars casino collects and uses player information to operate accounts, process payments, provide support, maintain security, improve the site and meet legal or compliance duties. The policy is written to help Australian players understand what information may be requested, why it is used and how to contact the brand about privacy questions.

Privacy choices are closely tied to real casino actions. Registration creates account records, cashier use may require financial and identity checks, support conversations can include account context, and security systems may review device or session signals. This page separates those uses so players can see the reason for each category before contacting the brand.

Data we may collect

The information collected depends on how a player uses the site. Registration, cashier activity, support contact and responsible gambling tools can each involve different data categories.

Cookies and similar technology

Cookies may remember language choices, support login security, measure site performance and help understand which pages players use. Browser settings can restrict some cookies, but essential account or security functions may then work less smoothly.

Where analytics cookies are used, they should help improve navigation, page speed and content clarity rather than expose private account notes. Essential cookies may be required to keep sessions secure, maintain form progress or prevent repeated security prompts during normal account use.

Affiliate and start-link tracking

Commercial CTAs on the public site route through /start/. Tracking connected to that route is used to understand campaign performance and should not place direct affiliate URLs in public page copy, schema or CSS.

Data sharing

Information may be shared with payment processors, identity verification providers, hosting and security vendors, analytics services, professional advisers and authorities where required. 28 Mars casino does not sell personal account data as a public mailing list.

Service providers should receive only the information needed for their role, such as confirming a payment, checking identity, protecting infrastructure or responding to a support request. When a legal duty requires disclosure, the request is handled through the relevant compliance process rather than through public site content.

Players can reduce privacy friction by keeping profile information accurate, using payment methods in their own name and contacting support from the email connected to the account. These habits make it easier to answer a privacy or verification request without adding unnecessary documents.

Marketing preferences may be handled separately from essential account notices. For example, a player may ask about promotional communication while still receiving messages needed for password recovery, payment review, fraud prevention or responsible gambling administration. The practical distinction is that optional marketing can often be changed, while operational notices may be required to keep the account secure and compliant.

Your privacy choices

Depending on location and applicable law, players may request access, correction, deletion or restriction of certain personal information.

• Access: Ask what account information is held about you.
• Correction: Request updates when profile details are inaccurate.
• Deletion: Ask whether eligible information can be removed, subject to legal retention duties.
• Objection: Raise concerns about certain marketing or analytics uses.

Privacy contact

For privacy requests, contact 28 Mars casino using the email below and include enough detail to identify the account request without sending unnecessary sensitive documents in the first message.